The degree program will take about four years to complete, and will get you completely job-ready. This means they offer a full tuition refund if you fail to secure a job within six months SysAdmin / IT Support Specialist job of graduation. Check out some of the best information technology bootcamps to get started. A graduate of Johns Hopkins University and its Writing Seminars program and winner of the Stephen A. Dixon Literary Prize, Michael Feder brings an eye for detail and a passion for research to every article he writes. His academic and professional background includes experience in marketing, content development, script writing and SEO.
Where do you see yourself in the next five years? What are your career aspirations within the IT field?
For those interested in technology and helping others, this role offers the perfect blend of challenge and satisfaction. In sum, the IT Support Specialist must be a knowledgeable and responsive IT professional, with a strong practical foundation in managing various forms of technology crucial to the organizational environment. The CompTIA Security+ certification is ideal for those leaning towards a career in information security or cyber security. The certification covers troubleshooting, cloud monitoring, security events, and security solutions. Once you’ve earned Security+, you’ll have to accumulate continuing education credits to keep the certification in good standing. Vocational schools are higher education institutions that provide skills training for jobs in hands-on fields.
Ensuring Smooth Operation of Network Systems
- How long it will take to get hired is much more outside of your control than taking the steps to become an IT support specialist.
- According to the US Bureau of Labor Statistics (BLS), IT support specialists in the US make a median pay of $60,810 per year or $29.24 per hour 1.
- Technician salary and job responsibilities can differ by company and may vary based on location, experience, education level and certifications.
- All in all, the median salary for IT Support Specialists is approximately $60,000 annually.
- With experience and additional training, you can advance to roles such as IT support analyst, system administrator, or IT manager.
- IT support specialists diagnose problems, identify the root causes of issues, and implement solutions to restore functionality and minimize downtime.
The need for IT support specialists will likely rise through 2032, and the demand for IT professionals, in general, will also continue growing. You can expect a competitive salary and job opportunities in various settings. The IT Support Specialist – Desktop must be able to work independently on moderately complex Windows and Apple computers while following documented protocols.
ETA Information Technology Security (ITS) Certification
We just want to see that you’ve got the right attitude to succeed in a career in tech. Once we’ve looked at your application, you’ll be invited for an interview. Then, if we’re a good match for each other, you’ll be welcomed to the course.
Located in the heart of City/Location, we pride ourselves on fostering an innovative and supportive work environment that values growth and teamwork. Join us as we continue to push the boundaries and achieve new heights together. The IT support specialist certifications demonstrate your commitment to the field and can set you apart from other candidates. In this section, we’ll share some additional skills and assets that are invaluable in your journey towards an IT support specialist job, before we show you how to get them. Climb Hire is a non-profit organization dedicated to preparing low-income and overlooked working adults for a career in tech. To kickstart your career—completely free of charge in 2024—discover our IT support course and apply.
An IT Support Specialist is a vital role within any organization’s IT department. Responsible for ensuring the smooth operation of computer systems and networks, these professionals provide technical support and troubleshooting for end users. IT Support Specialists play a crucial role in minimizing downtime and maintaining productivity by quickly Web development and effectively resolving technical issues. An IT Support Specialist is a fundamental role within an organization’s IT team, ensuring the smooth operation and support of computer systems and networks. The responsibilities are diverse, requiring a blend of technical proficiency, problem-solving abilities, and strong communication skills.
How to find a job as an IT support specialist
This question helps understand the candidate’s awareness and proficiency in managing IT security and compliance issues, especially critical due to the increasing cyber security threats. Adaptability is essential in the technology sector, where new tools frequently replace older ones. Understanding how the candidate approaches learning can indicate their flexibility and commitment to ongoing professional development. This gives insight into the candidate’s problem-solving skills and their approach to troubleshooting. It’s important to understand how they handle pressure and complex issues that might arise in this role. While some companies might prefer or even require certain certifications, typically it isn’t a mandatory requirement.
Many of the duties required for this profession involve working with people. Customer support skills enable IT support specialists to communicate about tech-related issues, which can be a difficult and confusing task when it involves people who are not familiar with this field. You should be prepared to answer all questions and concerns customers have. In this in-depth guide on how to become an IT support specialist, you will find essential information regarding the job description, the average salary, viable educational pathways, and crucial skills needed to become an IT support specialist. Salary ranges are not specific to students or graduates of University of Phoenix. Actual outcomes vary based on multiple factors, including prior work experience, geographic location and other factors specific to the individual.